Frequently asked questions​

Yes, we require a small amount of service fees. Thanks to those fees our team verified the different apartments listed on our platform, you have a team supporting you before, during and after your stay …   

However our prices are among the cheapest on the market:

150 eur for less than 6 months

250 eur for more than 6 months

Yes, our hosts requires a deposit. This deposit represents one months rent. Usually, the hosts refund this deposit up to 60 days after the end of your contract

As soon as you have booked your room, you will get a booking confirmation email with the contact of your host. From this moment, you can contact him/her in order to plan your arrival in the best conditions

The first time having an experience abroad is always scary! But due to our experience we try to make your trip as easy as possible by giving you tips and advise. You can also reach our team in case of help!

We understand your point of view and you are far from being the only ones to ask, although we cannot do visits for many reasons. First, as we are a digital platform, it is each landlord who has the key to their apartment. Also, we do not like to disturb the people currently living in the apartment with unpleasant visits. I hope you understand. Though, we can assure you that the pictures are accurate as our team checked the different apartments. 

It is normal to have questions before reserving a room abroad! That’s why our team we will be glad to answer them before your reservation. You will get the contact of your host as soon as your room is booked!